Home > blog > Ruby on Rails community support … sucks!

Ruby on Rails community support … sucks!

I can’t believe how hard it is to get a question answered. The Rails community is like the hardest I have ever experienced in getting a response to one of my questions. David Heinemeier Hansson should really do something about it … like make a public note or letter out to everyone that knows rails to help fellow developers … it’s not always about making a profit people you can help people out and still make money.

One of the reasons why I moved to Rails is because of the great documentation but the community just sucks at helping each other out … it only seems they help each other if they know each other or they have heard of the person before. I am a n00b at Rails right now, how in the hell am I going to get known if I can’t even complete a web application because no one wants to help me.

God it’s frustrating!

Small edit: What I mean by documentation is that there are more books on Ruby on Rails then there are for other frameworks like for example CakePHP and Synfony.

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  1. help yourself
    May 29th, 2007 at 09:40 | #1

    Read a book.

    If you want your hand held through the learning process go to a training course.

    The rails documentation is frustrating, moving to rails because the docs were good was not a very good assumption. The problems with rails documentation is pretty widely known - in fact, people donated $15K on the caboo.se doc project to improve it.

    The point is, it you want to learn a new framework/lang you have to do the work, read a book, take a class. Don’t rely on DHH to hold your hand.

  2. May 29th, 2007 at 15:47 | #2

    Well … I should have worded that better. What I really meant was there are more books and more people talking about Rails then let’s say CakePHP or Synfony. I was using CakePHP and the lack of everything on there was putting a strain on a lot of things for me. I have a good amount of books that has to do with Ruby and Rails which I am reading and have already read. It’s just that when a book has nothing on the thing I am looking into and for example the documentation of the plugin I am looking into just plan sucks then I have to turn to the community … and the community doesn’t even listen to me I am just ignored. IRC or Forums I am just plan ignored :( .

    I like Rails but I just wish the community was a little more helpful, that’s all :) .

    Hey thanks for posting a comment by the way, to bad you didn’t leave an email.

  3. May 29th, 2007 at 18:09 | #3

    Where did you ask for help on?

    The ROR mailing list is one of the busiest, and defineatly most helpful I’ve ever seen.

    You might want to cehck the way you asked and make sure it’s not the first result in google. Include references to URLs you’ve already looked at.

  4. May 29th, 2007 at 22:44 | #4

    flukus, well I have posted on a few forums(like railsweenie.com and on the IRC channel #rubyonrails on freenode. Honestly I haven’t tired the mailing list just because of what you said it’s way busy and well that’s no excuse I should try in there at least … I might have better luck :P
    I think I am going to post my comment on the blog and just see what happens also :) . I might get a answer that way as well.

    Still though I can’t see why people have ignore someone completely not even a “sorry can’t help you” or something.

    Thanks Flukus!

  5. May 30th, 2007 at 07:32 | #5

    hey,

    Its hard to believe!!
    Seems like you are trying to degrade the non-degradable popularity of rails.
    Ruby and Rails have the best known communities in each n every aspect.
    I wish you will soon find the fact.

  6. May 30th, 2007 at 10:04 | #6

    Sur, I know it’s hard to believe because all the people I have met in person especially all the ones I met at the Web 2.0 expo that knew Rails were super friendly and willing to answer any questions I had, which was many but still they took 5 minutes of their time to answer it.

    The online community is 180 degrees though, I don’t mean to degrade the rails community honestly it’s just frustrating when so many people are ignored. Maybe there are too many newbies doing rails right now and not enough experts?

    Btw, Sur awesome job on SimpleCaptcha :) got that setup a few weeks ago on a test app I working on for work, keep up the good work.

  7. Loc
    May 30th, 2007 at 10:33 | #7

    I dunno what you’re talking about, cause I get all my questions answered at http://www.railsforum.com

  8. May 30th, 2007 at 19:23 | #8

    Thanks Jonathan :)

  9. June 1st, 2007 at 05:41 | #9

    Hi, i am a noob as well. the ruby-forum and irc has helped me alot in learning. however, the best way of learning anything is just diving right in with a bunch of books and start pluggin away while programming through alot of trial and error.

  10. June 2nd, 2007 at 21:41 | #10

    I’d suggest the mailing list. #rubyonrails is a scary place, and generally just full of digg nerds that think they know everything. Sad indeed.

  11. Rick O’Shay
    November 9th, 2007 at 23:16 | #11

    The problem is you’re dealing with script kiddies who don’t know the difference between a piss-poor dynamic scripting language and type safe languages like C# and Java, to name two. The ratio of ignorant morons to skilled professionals is an order of magnitude greater in these kiddie script fora (read: ruby, rails or otherwise). Try Groovy and Grails.

  12. December 4th, 2007 at 11:44 | #12

    Groovy and Grails huh Rick? I will have to check that out. I see it jumps on Java so that would be cool to read up on. Thanks!

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